Ertuğ Zafer

Senior Technical Consultant, ABAP Developer

  • Date of Birth1986
  • AddressNetherlands
  • Driving LicenceA2 & B from Turkey, B from the Netherlands
  • Web

Work Experience

itelligence B.V.

Senior Technical Consultant, ABAP Developer
September 2015 - Present, Full Time, Eindhoven Netherlands


itelligence Turkey

Senior Technical Consultant, ABAP Developer
June 2011 - April 2015, Full-Time, Istanbul Turkey

in modules FI / CO / HR / MM / SD / PP / QM / CRM
for various local projects and Azericard, Unilever U2K2, Mercedes-Benz Turkey S4G

SAP R/3 ABAP ALV Function Modules Smartforms RFC BAPI BAdI User Exits ABAP-OO ERP Dialog Programming Batch Input HR ABAP Enhancement Implementation

Mercedes-Benz Turkey

Senior Technical Consultant, ABAP Developer
January 2014 - April 2015, Full-Time, Istanbul Turkey

- 3rd level global and local support in Service Delivery Center department
- Analysing and development of change requests according to the global development guideline
- Implementation of Mercedes-Benz Turkey projects
- Participating in knowledge transfer sessions in Germany
- Training of junior ABAP developers

Unilever Turkey

Technical Consultant, ABAP Developer
February 2013 - April 2013, Full-Time, Istanbul Turkey

- Analysing and development of change requests
- Performance tuning of existing developments

Performance Tuning

REHAU Turkey

IT/IS Assistant
October 2009 - June 2011, Part-Time, Istanbul Turkey

- Creation of IT Inventory Tracking System using ASP.NET
- Creation of local intranet
- Updating website periodically through CMS
- Solving basic problems of users in ERP system
- Installation and configuration of PCs and notebooks according to REHAU standards
- Hardware and software related end-user support

Lotus Notes Domino Server Active Directory Sharepoint Server 2003 VMware Server & Workstation

Vodasoft Call Center Services

Customer Service Representative
May 2006 - July 2008, Part-Time, Istanbul Turkey

Merkez Dergi & Ciner Mobil Customer Care, Inbound Calls
- Sales of annual magazine subscriptions
- Handling customer complaints related to magazine subscription
- Daily, monthly and annual reporting



B.A. Business Informatics

Marmara University
2005 - 2012, Istanbul Turkey

Final Paper & Project: Erstellung eines B2B-Portals für Transportangebote - 2012

High School

Kadıköy Anadolu Lisesi
2001 - 2005, Istanbul Turkey


Training Courses

MCPD - Microsoft Certified Professional Developer

Netron Bilişim Akademisi
2008 - 2009, 350 hours, Istanbul Turkey

C# ASP.NET XML Microsoft SQL Server Visual Studio ADO.NET Windows Programming

Web & Graphic Design

SmartPro Bilgisayar Akademisi
2005, 300 hours, Istanbul Turkey

ASP HTML SQL Microsoft Access Photoshop SwishMax


Foreign Languages



Kadıköy Anadolu Lisesi
Full Professional Proficiency


Marmara Üniversitesi & Goethe Institut
Professional Working Proficiency



Volksuniversiteit Breda
Elementary Proficiency